FAQ
How can we help you today.
FAQ
Frequently Ask Questions.
It is a section on websites, documents, or customer support platforms that provides answers to common questions people have about a product, service, or topic. The purpose of an FAQ is to help users quickly find answers without needing to contact customer support.
We offer a range of broadband plans tailored to different needs, including high-speed plans for home users, business packages with enhanced reliability, and custom solutions for enterprises. Visit our Plans & Pricing page for more details.
Once you’ve chosen a plan, our team will schedule an appointment to install the necessary equipment at your location. The installation is quick, and our technicians will ensure everything is set up for optimal performance.
You can pay your bill through various methods, including online payment via credit/debit card, net banking, and UPI. You can also use our mobile app or visit our nearest service center.
If you're experiencing slow speeds, try restarting your modem or router. If the issue persists, contact our support team for assistance. You can also check for outages or service maintenance in your area via our Service Status page.
Yes, you can easily upgrade or downgrade your plan at any time. Contact our support team or manage your plan through the online customer portal.
We provide all the necessary equipment, including a modem or router, during installation. Any additional equipment, such as extenders or boosters, can be purchased separately if needed.
